How do you handle refunds?
- We know situations change, but we want you to register with confidence that if something changes and you can’t race, you can get your money back. We are thrilled to tell you about a new offering for 2020 from our partners at Active.com. Active Refund. Please note this is ONLY available at the time of purchase. Please purchase this protection! More info here: https://refund.active.com/termsandconditions
- In addition, please note that without Active Refund, no refunds will be granted due to injury prior to race day and no credits will be given if the race is canceled due to poor weather, natural disasters or natural and unavoidable catastrophes that interrupt the expected course of events.
Am I able to edit my registration at any point before the race?
- Changes to registration can be made via email before July 24, 2020. After July 24, any updates, such as changing categories or updating personal information must be made in person on one of the scheduled race packet pickup days.
How do I pick up my registration bag?
- Race packets can be picked up on Saturday (strongly recommended) between 2:30pm-6:30pm or Sunday beginning at 5:00am of race weekend. Registration location will be in the Boston Teacher’s Union parking lot. Directions available here.
Can I get my registration packet mailed to me?
- Our USAT sanction forbids us from mailing registration packets because we need to see original photo IDs at packet pick-up.
Can I transfer my number to someone else?
- There will be no transfers of bib numbers allowed. In addition, please note that no refunds will be granted due to injury prior to race day and no credits will be given if the race is canceled due to poor weather, natural disasters or natural and unavoidable catastrophes that interrupt the expected course of events.
- Please see how we handle refunds above (Active Refund).
When will registration begin for the Kid’s Day?
- Registration for the Kid’s Splash and Dash will open in April 2020. Learn more here
Race Location, Directions and Accommodations
What is the best way to get to the race start?
- Recommended routes to avoid road closures include Columbia Ave that will run parallel to Day Blvd, Farragut Road that opens up to Columbia Rd, Shore Road that will have two-way traffic during the race, and DCR Blvd that will only be open between the Farragut Statue and Castle Island. Carson Beach is also MBTA accessible using the Red line. For more detailed instructions and recommendations, click here.
Where is the best place to park?
- Parking will be available at the Corcoran Jennison lot located off Mt. Vernon Street.
What accommodations can you recommend close to the event for Saturday evening?
- The Envoy Hotel, The Boston Harbor Hotel, and the DoubleTree Club by Hilton Boston Bayside are the three host hotels for The Columbia Threadneedle Investments Boston Triathlon that have special offers for race participants. The Envoy Hotel will centrally located in the heart of the action of the city with amazing views of Boston. Public transportation is available to and from both hotels and the race area. The Boston Harbor Hotel offers a luxurious 5-star stay with beautiful waterfront and city views. This hotel is also accessible using public transportation. The third host hotel is the DoubleTree Club by Hilton Boston Bayside that is located adjacent to the race venue and just blocks from the MBTA train station that offers direct access to downtown Boston. More information on these hotels can be found on the “Race Hotel” page on our website under the Event tab or click here
Where will the post-race after-party take place?
- The after-party will take place next to the finish line in the registration area.
Where can I retrieve any lost and found items?
- Any lost and found items will be available at the registration area
Race Rules and Logistics
Is the race USAT sanctioned?
Are there particular rules that must be followed for this event?
- This event is a USAT sanctioned event, therefore all USAT Rules and Regulations apply
What are the most important rules that must be followed?
- During the bike leg, wear your helmet with the chinstrap securely fastened at all times while on your bike.
- Ride on the right side of your lane.
- Keep three bike lengths between yourself and the cyclist in front of you.
- Pass on the left of the cyclist in front, never on the right.
- Complete your pass within 15 seconds.
- If passed, you must drop completely out of the zone, to the rear, before attempting to re-pass.
- You must wear the colored swim cap provided to you at packet pickup
- Your bike needs to have your bib number attached to it (this will be provided by the race)
- You must wear your bib number during the run leg (this is not required during the bike leg)
- Personal music players and headphones are not allowed
- Complete list of rules can be found following this link
Will headphones be allowed during the race?
- No headphones or personal music players will be allowed during the event
Where will the transitions take place?
- DCR Mother’s Rest Field is a grassy field where transitions will take place
Will I be able to check my transition on Sunday morning?
- Yes, transition areas will be open to all athletes starting at approximately 5:00am.
When do I need to rack my bike in the transition area?
- You can rack your bike on Saturday or Sunday morning in the transition area. The space will be monitored and secure over the course of the weekend with access granted to only athletes, staff and volunteers.
How secure is the transition area?
- The transition will be monitored by security starting Saturday afternoon, through Sunday following the race. Access to the area is granted to athletes, staff and volunteers only.
How will I know where to enter and exit transitions?
- The area is a flow-through design where athletes will enter at one end and exit the other.
Can I rent a bike for the event?
- No bike rentals will be available through the event, but are welcome from outside vendors.
What is drafting? Is the bike section draft legal? Can I draft on the bike?
- Drafting is when you are riding too close to the bike in front of you, which in turn, gives you an advantage. All races in this event are non-drafting, therefore each participant much be at least 3 bike lengths between you and the person in front of you. Participants should stay on the right side of William Day Blvd and leave the left side open for participants to pass.
Will there be a water station on the bike course?
- There will be no water stations on the bike course
Where do I wear my body race number on the bike section?
- The race will provide you with a bike bib number that must be attached to your bike during the bike leg of the race. You are not required to wear your bib number while on the bike
Will there be bike mechanics onsite during the event?
Do I need cleats/clipless pedals for the bike?
Do I need to wear a helmet?
- Yes. USAT Rules mandates that you wear a helmet with a chinstrap securely fastened at all times while on the bike.
Will there be water stations on the run course?
- Yes. There will be 3 water stations with water and electrolyte replacement drink set up approximately every 1.5 miles along the course. (Olympic runners will pass them twice)
Should I wear specific running shoes?
- Specific running shoes are not required, however they are recommended for comfort. It is strongly recommended that you do not wear new running shoes for the first time during the race.
Where should I wear my body race number on the run section?
- The body race number must be worn and visible during the run leg of the race.
What safety measures are in place during the swim?
- Athlete safety is our number one concern and we are committed to ensuring the Boston Tri is a safe and enjoyable experience for all. There will be lifeguards all along the course, both on shore and in kayaks in the water. In the event an individual is struggling with the swim course, we will be able to offer immediate assistance.
Can I rent a wet suit for the event?
- The race does not offer wet suit rentals for this event. Wetsuits are recommended but not required for competition.
What is the water temperature most likely to be at the time of the event?
- Temperature will most likely be around 68°F
Do I need a swim cap?
- Yes. The race will provide you with a colored Neoprene Swim Cap that must be worn during the swim leg of the event
Do I need goggles for the swim event?
Is the swim a dive start?
- No, athletes will begin the swim in the water.
Is any stroke allowed in the swim?
Can I swim the Dorchester Bay course before the event?
- While there will be an opportunity to warm up in the water in advance, the course will not be open for swimming prior to the start of the race
Is there a place I can leave my personal belongings?
- The transition area will be secure and monitored during the course of the race with rack space that allows for plenty of room for gear storage. Athletes will be able to pick up their gear once all bikes have been returned from the course.
What equipment will I need for this event?
- A list of equipment can be found using the “Race Day Checklist” tab under Events, or by clicking here.
What do I do with my chip timing?
- You will pick up your timing chip on Sunday morning before entering the Transition Area
How many splits will be shown in the results?
- Five splits: swim, bike, run, T1, and T2. Our timer will provide computerized chip-timing including individual splits.
When will I be able to see my splits and final results?
- Final results will be available immediately following the race on computer monitors providing a live result feed set up at the post-race expo. A complete list of splits and official results will be available online the day after the race.
Will there be disabled parking, access, etc. for spectators on race day?
- Yes, there will be handicapped parking available in the lot at the Corcoran Jenison Building
Where is the best place to watch the race?
- Spectators can watch the swim portion from Carson Beach. They can watch the bike or run anywhere along the route.
Can I track the process of a friend or family member?
- Yes, Live Tracking will be available
Where can I meet friends/family who has taken part in the race once the race is finished?
- The final leg of the race will end back at DCR Mother’s Rest Field where participants can reconnect with friends and family before making their way over to the post-race festivities.